Terms and Conditions
Last Updated: 2025/10/23
Welcome to Chauffeur Service in Dubai, accessible at https://chauffeurserviceindubai.com.
These Terms and Conditions govern your access to and use of our website and chauffeur services. By using our website or booking our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. General Use
By accessing our website, you confirm that you are at least 18 years old or are using the website with the permission of a parent or guardian. You agree to use our website and services lawfully and responsibly, in accordance with UAE laws and regulations. We reserve the right to refuse service, cancel bookings, or terminate user access if any misuse or violation of these Terms occurs.
2. Our Services
Chauffeur Service in Dubai provides professional chauffeur-driven vehicles for airport transfers, hourly bookings, corporate travel, and event transportation across the United Arab Emirates. Service availability depends on vehicle and driver schedules, and all bookings are confirmed based on availability at the time of reservation.
3. Booking and Payment
All bookings must be made through our official website, email, or authorized representatives. Prices listed on our website are in UAE Dirhams (AED) unless otherwise stated. Some services may require full or partial advance payment. Accepted payment methods include credit/debit cards, bank transfers, or cash, depending on the nature of the service. A booking is considered confirmed only after payment is received or confirmation is provided by our team.
4. Cancellations and Refunds
Cancellations made at least 24 hours before the scheduled pickup time may qualify for a partial refund. Cancellations made within 24 hours of the booking time are non-refundable. In the event of a no-show (failure to appear at the pickup point without prior notice), full charges will apply. Refunds, if applicable, are processed within 7 to 10 business days via the original payment method.
5. Service Conditions
All passengers are expected to follow UAE traffic and safety rules during the journey. The driver reserves the right to refuse service to any passenger who is under the influence of alcohol, engaging in misconduct, or violating safety protocols. Smoking, alcohol consumption, or use of illegal substances is strictly prohibited inside the vehicle. We are not liable for delays caused by traffic, road closures, weather, or other unforeseen events beyond our control. Any damage caused to the vehicle by passengers will be charged accordingly.
6. Waiting Time and Additional Charges
A complimentary waiting period of 15 minutes is provided for standard bookings. Additional waiting time beyond this period may incur extra charges. Additional costs such as tolls, parking fees, or special requests may also apply and will be communicated at the time of booking or before payment.
7. Limitation of Liability
While we take all necessary steps to ensure our vehicles and chauffeurs meet the highest standards, Chauffeur Service in Dubai shall not be liable for any direct or indirect losses, damages, delays, or injuries resulting from the use of our services. This includes damages arising from accidents, traffic delays, or third-party actions. Our total liability is limited to the amount paid by the customer for the specific booking in question.
8. Website Information
All information provided on our website is for general reference only. We make every effort to keep details accurate and up to date, but we do not guarantee that all information, such as prices or availability, will always be correct. We may modify or update website content without prior notice.
9. Intellectual Property Rights
All materials, including text, images, graphics, logos, and design elements on this website, are owned or licensed by Chauffeur Service in Dubai. You may not copy, reproduce, or distribute any part of the website’s content without our prior written permission.
10. Third-Party Links
Our website may include links to third-party websites for your convenience. We are not responsible for the content, accuracy, or policies of any external websites. Accessing such links is at your own discretion and risk.
11. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy. We collect and process personal information in accordance with UAE data protection laws to ensure confidentiality and transparency in handling user data.
12. Modifications to Terms
We reserve the right to modify, update, or replace these Terms and Conditions at any time without prior notice. The latest version will always be available on this page, and your continued use of our website or services constitutes acceptance of the revised Terms.
13. Governing Law
These Terms and Conditions are governed by and construed under the laws of the United Arab Emirates. Any disputes arising in connection with these Terms shall fall under the exclusive jurisdiction of the courts of the UAE.